Garden Cafe Hostess
Meets arriving customers as they enter restaurant with cordial greeting. Escorts to assigned tables, issues menus and solicits rapport in order to accommodate special needs or requests.
Assigns sections and notifies servers of new seats in their section to ensure the customers receive immediate and proper attention.
Maintains a highly visible appearance in restaurant during entire shift by remaining at the cashier station and periodically circulating through the restaurant in order to assist servers, to respond to any customer requests and to assess the efficiency of the operation for management.
Receives payment and processes the transaction on computerized cash register, counting back change out loud for the protection of guest and restaurant.
Verifies accuracy of all items on guest checks by confirming correct pricing, discounts and method of payment.
Ensures that all charge vouchers are completely filled out and verifies dates, charge amount, authorization number and signature.
Elicits feedback from departing customers on products and services in order to improve the operation to increase customer base and maximize revenues. Takes written notes in order to report comments to management.
Distributes and accounts for all checks issued to servers for the shift by maintaining accurate written check issuance log for entire shift.
Counts all revenues received for the day, using calculator and balancing to cash register reports, immediately alerting management to discrepancies.
Balances and reconciles computerized and manual reports at the end of each shift in order to present accurate and organized daily business records to the Accounting Department.
Maintains a clean and attractive restaurant by assisting with vacuuming, sweeping, general cleaning and side work duties. Checks the proper set-up of tables and seating prior to opening. Immediately reports in writing any maintenance or housekeeping discrepancies to management.
Exhibits a professional appearance and maintains a friendly, cheerful and courteous demeanor at all times.
Performs other duties as assigned, requested or deemed necessary by management.
How to Apply
Download an application for employment in PDF format and fax it back to us at 801-258-6010. All applications must be completed in full before being considered for a position with Grand America Hotels & Resorts. You can also email your resume and a completed application to email@example.com. To apply in person please visit our Employment Center, Monday through Friday from 9:00 a.m. to 4:00 p.m.
Grand America Employment Center
520 South State Street
Salt Lake City, UT 84111
Please enter at 520 South State Street (this is the door just left of the receiving and delivery entrance).
Processing time of applications can take up to four weeks, depending on the position that you have applied for. Only those who are selected by a department manager to receive an interview will be contacted (all applicants who are not contacted may reapply at any time). All inquiries should be made directly to the employment center; please do not attempt to contact a member of management or human resources.
All employees of The Grand & Little America Hotels must be able to work SATURDAYS, SUNDAYS and HOLIDAYS.
All new hires will be subject to a pre-employment drug screen.