Center Courtyard Fountain at The Grand America Hotel

Guest Information

The Front Entrance of The Grand America Hotel The Front Entrance of The Grand America Hotel

+ Welcome To The Grand America

These are extraordinary times for all, and we appreciate your business. Most importantly, we are grateful for the opportunity to bring you warmth and comfort during this time. We look forward to welcoming you to downtown Salt Lake.

Sincerely,
Chris Erickson, Hotel Manager

Table with a bowl of sugar cubes, a cup of tea, finger sandwiches, and scones for Afternoon Tea at The Grand America in Salt Lake City. Table with a bowl of sugar cubes, a cup of tea, finger sandwiches, and scones for Afternoon Tea at The Grand America in Salt Lake City.

+ Dining

Executive Chef Fernando and our Culinary Team are preparing some of your favorite dishes. Please visit our outlet pages to view hours and menus.

Explore Dining Options
Couple's massage at the Grand Spa in Salt Lake Couple's massage at the Grand Spa in Salt Lake

+ The Grand Spa

Make plans for pampering at Salt Lake’s only Forbes Travel Guide Five-Star Spa. From a luxurious facial to a relaxing massage and a variety of refreshing salon services, The Grand Spa provides the perfect relaxing getaway.

Hours:

Monday – Saturday | 8:00 AM – 9:00 PM
Sunday | 8:00 AM – 5:00 PM

Explore the Spa
View of The Indoor Pool at The Grand America Hotel in Salt Lake City, Utah View of The Indoor Pool at The Grand America Hotel in Salt Lake City, Utah

+ Indoor Grand Spa Pool

The health and wellbeing of our guests and employees are our top priorities. We may not accommodate all hotel guests at the Indoor Pool, especially during peak times. We ask that each party limit their time at the pool to one hour during high traffic hours. We appreciate your patience with our team as we strive to ensure a positive, memorable experience for all guests.

Please note the following as you plan your visit:

  • The pool entrance is located on the 4th floor.
  • The Grand Spa Indoor Pool is available only for hotel guests and spa guests.
  • All Spa guests must receive a spa service of $100 or more to use facilities for the day.
  • Indoor Poolside Dining is not available. Visit our Dining Page to learn about Food & Beverage options.

Hours:

Monday – Saturday 8:00 AM – 10:00 PM
(9:00 PM – 10:00 PM ADULT ONLY HOUR)
Sunday 8:00 AM – 7:00 PM

No lifeguard on duty. Children require adult supervision. Guest passes and day passes are NOT available.

View of The Outdoor Pool and Poolside Cafe View of The Outdoor Pool and Poolside Cafe

+ The Outdoor Pool

Daily Hours
9:00 AM – 9:00 PM (Weather Permitting)

Outdoor Pool Dining
Monday-Friday | 11:00 AM – 8:00 PM
Saturday-Sunday | 10:30 AM – 8:00 PM

Please note the following as you plan your visit:

  • The pool entrance is located on the 1st floor past the guestroom elevators.
  • The Outdoor Pool is available only for hotel guests.
  • Chairs and cabanas left unattended for 30 minutes will be cleared of items and offered to waiting guests.
View Poolside Café Menu

+ Please Note

Please contact our guest services team via phone or text for assistance. (801) 829-9622

FAQ

Daily Housekeeping and Turndown Service are available only upon request.

To schedule Housekeeping Service or Turndown Service,
• Call or text (801) 829-9622
• Press the “Housekeeping” button from your guestroom phone

Please provide a time that you will not be in the room to ensure physical distancing with our Housekeeping Team.

Check-in is 3:00 PM. Check-out is 11:00 AM.

To check-out, follow the instructions on your television or dial “0” from your guest room. Please leave the guestroom key in your room or the key drop by the guest elevators.

+ Hotel Amenities

FAQ

Daily | 24 Hours

Please check in with The Grand Spa, located on the first floor. Access is first-come, first-served with a limit of ten guests per hour.

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