Guest Guide

+ Guest Services

If at any time you’re in need of assistance, please contact our Guest Relations team. Dial 26702 from any house phone.

Hotel Map →

+ Dining

Laurel Brasserie & Bar
Serving European cuisine without the fuss. Open for Breakfast, Lunch, Dinner, and Sunday Brunch.
Happy Hour daily from 3:00 PM – 5:00 PM.

Visit →

Gibson Lounge
The Gibson Girl originals that grace our walls give a consenting nod to the sophistication that surrounds them. Stop in for leisurely drinks and dinner.
Open daily from 4:00 PM – 12:00 AM.

Menu & Details →

Bonne Vie
Grab-&-Go Coffee, Pastries, Desserts, & More.
Open daily from 6:00 AM – 6:00 PM.

Menu & Details →

Lobby Lounge
Enjoy a comfortable seat while taking in relaxing views of the Center Courtyard. Complimentary coffee will be offered from 4:00 AM – 6:00 AM daily.

Menu & Details →

In-Room Dining
From a light snack to a gourmet meal, enjoy delicious cuisine with the privacy and convenience of 24-hour in-room dining.

Dial 25440 from any house phone to place your order.

A $3.50 delivery charge and a 20% service fee will be added to your In-Room Dining bill.

Menu & Ordering →

+ The Grand Spa

As sublime for your senses as it is for your soul, The Grand Spa brings contentment from head to toe.

  • Eighteen Treatment Rooms, including couples Massage Rooms
  • Full-Service Salon
  • Eucalyptus Steam and Dry Sauna
  • Indoor Pool with Whirlpool
  • Seasonal Outdoor Pool with Kid’s Pool & Whirpool
  • Relaxation Lounge


  • Monday – Saturday: 8:00 AM – 9:00 PM
  • Sunday: Services: 8:00 AM – 5:00 PM

+ Hotel Amenities

Fitness Center
Open 24 hours Daily. Located on the first floor past the guest elevators.

Indoor Pool
The pool entrance is located on the 4th floor of The Grand Spa.

  • Monday – Saturday 8:00 AM – 10:00 PM | (Adults Only 9:00 PM – 10:00 PM)
  • Sunday 8:00 AM – 7:00 PM

Outdoor Pool (Seasonal)
The outdoor pool entrance is located on the main floor past guest the elevators.

  • Closed for the season

+ Shopping

The shops at Grand America offer exclusive hotel signature items alongside a collection of unique gifts and luxury home goods. Shops include the Grand Collection, Raindrops and Roses, Sunlight Sundries, and JouJou.

Learn More

+ Housekeeping

Daily service during your stay is currently available only upon request.

Dial 26000 or text 650-435-4322 to request service.

+ Safety & Security

As your hosts, The Grand America Hotel staff is dedicated to your safety and the security of your possessions. As part of our security and safety measures, we suggest you take advantage of the amenities we offer, outlined in the link below.

Learn More

+ Newsletter

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