Accommodations

Standard check-in is 3:00 PM. Standard check-out is 12:00 PM noon.

If you arrive before 3:00 PM and your room is not available, we can store your luggage at the Bell Desk.

Please note that late check-out requests are subject to availability and occupancy on the date of departure and additional charges may apply.

Our Accessible Rooms offer a variety of options including transfer showers, roll-in showers, handheld showerhead, grab bars, and handrails. Housekeeping has the following items: telecommunication devices, vibrating alarm clocks, amplified telephone handset, portable audio/visual smoke detector, and telephone alerting system. Please call 801-258-6703 for more information.

The Indoor Grand Spa Pool is open for hotel guests and operating at a reduced capacity to create a healthy and safe environment that enables appropriate social distancing. The health and wellbeing of our guests and employees are our top priorities. We may not accommodate all hotel guests at the Indoor Pool, especially during peak times. We appreciate your patience with our team as we strive to ensure a positive, memorable experience for all guests.

Please note the following as you plan your visit:

• We admit guests on a first-come, first-serve basis with a maximum capacity established by the Health Department.
• Each party will have one hour at the Indoor Pool.
• The Grand Spa Indoor Pool is available only for hotel guests.
• Guests must wear a face mask upon pool arrival, departure, and when entering restroom facilities.
• Observe a six-foot physical distance between you and other parties.
• There is limited space in the hot tub; physical distancing is required.
• Indoor Poolside Dining is not available. Visit our Dining Page to learn about Food & Beverage options.

Hours:

Monday – Thursday | 8:00 AM – 9:00 PM
Friday – Saturday | 8:00 AM – 10:00 PM
Sunday | 8:00 AM – 5:00 PM

No lifeguard on duty. Children require adult supervision. Guest passes and day passes are not available. In line with county guidelines, The Grand Spa Locker Rooms, Sauna, and Steam Rooms are closed. We have temporarily paused the Indoor Pool Access Fee.

Self-parking and Valet parking are available.

Underground parking is offered for self-parking; accessible from both the Main Street and 600 South Street entrances.

• Hotel Guest Overnight Valet Parking: $32.00
• Hotel Guest Overnight Self-Parking: $20.00
• Daily Valet: $15.00

Daily Event Parking:

• 0-30 minutes No Charge
• 30 minutes-1 hour $5.00
• 1-2 hours $9.00
• 2-3 hours $13.00
• Each Additional Hour $1.00
• Daily Maximum $25.00
• Lost Ticket $50.00

A coupon or credit card is required to exit the parking garage, no cash accepted at the gate.

Cancellations for a hotel room or suite reservation must be received 24 hours (48 hours for Presidential Suites) before the expected day of arrival and may differ by arrival date and room type.

If cancellation of a guaranteed reservation is not received by the required date, the hotel will charge for one night’s accommodation. For details of cancellation policies and deposit requirements, please check at the time of booking.

BY APPOINTMENT ONLY

Please contact our Catering Office at (801) 258-6670 for price and availability.

Personal drones flying near or above The Grand America Hotel could potentially violate the privacy and safety of our guests, we do not allow drones to be flown near or above the hotel.

Yes, we do offer cribs as part of our Families First program. Please request a crib with the reservation agent during the booking process.

We do not offer rollaway beds.

Yes. There is transportation available via taxi cab to and from Salt Lake City International Airport which takes approximately 7 miles or 10 minutes.

Please contact the Concierge at (801) 258-6703 if you would like to reserve a transfer.

Guests must be 21 years or older with photo identification to check-in.

Service animals are allowed, and additional deposits may apply.

When you book a room through GrandAmerica.com, you will receive the guaranteed lowest rate at The Grand America Hotel. This is our promise to you.

If you do find a lower published rate on any one of our rooms, we will match that published rate.

We’d love to help make your stay extra special. All VIP amenities will be delivered to the room as requested. To see amenity options click here.

To make arrangements, please call The Grand Ambassador at
(801) 258-6608.