Stack of pancakes with whip cream and fruit from The Grand America Hotel.

The Grand America Amenities

View of The Grand America Hotel Indoor Pool. View of The Grand America Hotel Indoor Pool.

+ Pool

The health and wellbeing of our guests and employees are our top priorities. We may not accommodate all hotel guests at the Indoor Pool, especially during peak times. We ask that each party limit their time at the pool to one hour during high traffic hours. We appreciate your patience with our team as we strive to ensure a positive, memorable experience for all guests.

Please note the following as you plan your visit:

  • The pool entrance is located on the 4th floor.
  • The Grand Spa Indoor Pool is available only for hotel guests.
  • Guests must wear a face mask upon pool arrival, departure, and when entering restroom facilities.
  • Indoor Poolside Dining is not available. Visit our Dining Page to learn about Food & Beverage options.


Monday – Thursday | 8:00 AM – 9:00 PM
Friday – Saturday | 8:00 AM – 10:00 PM
Sunday | 8:00 AM – 7:00 PM

No lifeguard on duty. Children require adult supervision. Guest passes and day passes are not available. In line with county guidelines, The Grand Spa Locker Rooms, Sauna, and Steam Rooms are closed. We have temporarily paused the Indoor Pool Access Fee.

Grand America's Fitness Center featuring cardio equipment, free weights, and strength training stations. Grand America's Fitness Center featuring cardio equipment, free weights, and strength training stations.

+ Fitness Center

Daily | 24 hours

Guests must wear a face covering unless engaged in strenuous physical activity.

Adjacent to the Forbes Five-Star Grand Spa, our expansive fitness center offers state-of-the-art cardio machines a full array of workout equipment with generous space for stretching and core work.

Man and boy coloring in a coloring book on a white bed with a breakfast tray with eggs Man and boy coloring in a coloring book on a white bed with a breakfast tray with eggs

+ Families First

A Grand Experience for Babies and Kids

Welcome to Salt Lake City’s most luxurious hotel. To ensure a truly “Grand” experience for our younger guests, we offer an array of amenities to make their stay comfortable and enjoyable.

To arrange for these amenities, please contact our reservations department before your visit. We require names and ages of the children in your party, any specific requests (see our list of offerings below) as well as any special occasion you may be celebrating. Email us in advance with this information at and it will be our pleasure to assist you.

Children’s Amenities
Crib, Rocking chair, Bath accessories (lotion, shampoo, baby powder, baby oil), Bottle warmer, Diaper Genie – baby diaper disposal system, Outlet covers, Humidifier

Terms & Conditions
All aforementioned amenities are free of charge; we suggest requesting amenities before your visit as items are subject to availability.

Babysitting Service
The Concierge can assist with finding a babysitter to fit your needs. For further information and applicable rates, or to schedule, please contact the Concierge by dialing (801) 258-6703 or 26703 from your guest room.

Discover the Salt Lake City area, Family-Style
Planning to explore beautiful Salt Lake City? Our concierge will be happy to provide family-friendly dining, entertainment and activity suggestions.

Long hotel hallway with chandeliers, blue curtains, and a tapestry at the end Long hotel hallway with chandeliers, blue curtains, and a tapestry at the end

+ Grand Ambassador

For private tours, VIP amenities or questions about The Grand America Hotel, please contact our Grand Ambassadors at

Stack of pancakes with whip cream and fruit from The Grand America Hotel Stack of pancakes with whip cream and fruit from The Grand America Hotel

+ In-Room Dining

From a light snack to a gourmet meal, guests can enjoy The Grand America Hotel’s delicious cuisine with the privacy and convenience of 24-hour in-room dining.

+ Concierge Services

Contact (801) 258-6703

The Concierge Service at The Grand America Hotel can assist you in creating the most memorable experiences. With the best of the city’s shopping, dining, and attractions just minutes away, The Grand America is perfectly positioned to grant any request you may have.

If you are a registered guest of The Grand America, please contact us so we may help you.

  • Limo transport to and from the airport
  • Car rental
  • Transportation arrangements
  • Skiing: equipment rental, transportation arrangements
  • Golf equipment rental and transportation arrangements
  • Restaurant reservations
  • Sports events schedule and tickets
  • Theater schedule and tickets
  • Music and concert events and tickets
  • Floral arrangements upon request
  • Spa/Salon appointments
  • Summer adventures, including horseback riding, rafting, hiking, biking, golfing and fly-fishing
  • Winter adventures, including snowmobiling, skiing, ice skating, and sledding

Please contact us by calling: (801) 258-6703 or sending an e-mail to

+ Transportation

Contact Concierge (801) 258-6703

Transportation to and from The Grand America. Our preferred transportation provider, Driver Provider, offers round-trip and one-way airport transfers between the Salt Lake City International Airport and The Grand America Hotel, reservations are required. At The Grand America Hotel, reservations can be made through our Concierge at (801) 258-6703.

Taxi service is available throughout the city. Taxi fare from the Salt Lake City International Airport to The Grand America Hotel runs approximately $20, not including gratuity. Taxis can be found outside of the baggage claim area of each terminal at the airport.

Driver Provider can provide sedans, limousines, SUVs and transportation for all size parties. Driver Provider offers round-trip or one-way transfers, meet and greet service, and curbside pick-up.

If you would like to reserve a vehicle, please contact the Grand America Concierge by calling (801) 258-6703 or by email at

If you would like to rent a vehicle during your stay, reservations can be made by the Grand America Concierge. The Grand America provides onsite vehicle rentals through Go Rentals.

The Grand America Hotel has two Tesla Destination charging stations with 80amp maximum output per station and one Universal charging station (J-1772 plug) with 30amp maximum output. The Tesla stations can charge the Model S, Model X and all future models. The stations are located in our valet area and all chargers have 25 feet of cable per station. If you have further questions regarding our charging stations, please contact our Concierge at (801) 258-6703.

+ Business Services

Contact (801) 258-6542

Our Business Center lets you conduct business efficiently and smoothly while relying on The Grand America Hotel’s renowned attention to detail. Conveniently located on the ground floor, the semi-private cubicles of the Business Center allow you to focus on your work.

For faxes to a registered hotel guest, include the guest’s full name and the number of pages sent. All incoming and outgoing faxes are assessed a fee. Call for domestic and international rates.

  • FedEx and UPS available
  • All prices are published rates and do not include handling fees

Black and white or color copies, including reducing, enlarging and collating.
Please call (801) 258-6542 for rates
Fax number (801) 258-6911

Label all packages that will be delivered to a guestroom with the following to ensure proper handling:

Grand America Hotel

Registered Guest’s Name & Arrival Date

520 South State Street

Salt Lake City, UT 84111

Incoming boxes will have an automatic delivery charge posted to the guestroom of $10 for small-medium boxes and $15 for large boxes.

Outgoing boxes will be shipped out through the Business Center and will have a handling fee assessed, as well as packaging if needed.